(4.2 / 5)1699+ Ratings

SHIPHYPE Reviews

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Overall Rating

4.2
13 Reviews
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About SHIPHYPE

ShipHype is a 3PL (Third-Party Logistics) provider that offers a variety of services to ecommerce businesses. Here are some of the key services and products:

  • eCommerce Fulfillment: Helps brands fulfill orders across multiple channels.
  • Subscription Box Fulfillment: Specialized service for businesses that offer subscription boxes.
  • B2B/Enterprise Fulfillment: Provides solutions for businesses selling to other businesses.
  • Returns Handling: Manages the process of handling returned products.
  • FBA Prep Services: Prepares products for Fulfillment by Amazon.
  • Crowdfunding Fulfillment: Offers fulfillment services for crowdfunding campaigns.
  • Seller Fulfilled Prime (SFP): Helps sellers meet Amazon's SFP requirements.

In addition to these services, ShipHype provides real-time fulfillment software powered by ShipHero, allowing businesses to manage their orders and inventory in real-time. They also offer dedicated account managers, competitive shipping rates, and same-day fulfillment.

SHIPHYPE Pros & Cons

Pros of SHIPHYPE:

  • Versatile Services: Offers a range of services including direct-to-customer and business-to-business fulfillment, Amazon prep service, kitting and assembly, subscription box services, and international shipping.
  • Seamless Integrations: Compatible with major ecommerce platforms like Etsy, eBay, Shopify, Magento, WooCommerce, BigCommerce, and more.
  • Fast Shipping: Provides same-day shipping on orders received by 2 pm, ensuring swift and dependable delivery.
  • Transparent Pricing: Includes packing materials in the pricing and offers transparent fees for various services.
  • Professional and Efficient Order Handling: Increases customer satisfaction by managing the entire process from assembly to packaging.
  • Scalability: Custom pricing available for high-volume shippers, which can lead to discounts.
  • Customer Service: Known for fast responses to messages and professional customer service representatives.

Cons of SHIPHYPE:

  • Limited International Support: May not offer comprehensive international shipping services.
  • Monthly Service Fee: A $499 monthly service fee applies, which can be a significant expense for some businesses.
  • Additional Fees: Additional fees for services like receiving, storage, and pick & pack can add up, especially for smaller businesses.
  • No Live Chat Support: Does not offer live chat support, which might be inconvenient for some users.
  • Limited Warehouse Management: Some users have noted limited warehouse management capabilities, which can be a drawback for businesses requiring complex inventory management.

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SHIPHYPE Customer Reviews (13)

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Emna Salcido
Emna Salcido
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Jul 27, 2023
Daniel Gies
Daniel Gies
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Jul 25, 2023
Matilda Cox
Matilda Cox
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Jul 25, 2023
Lilla Polgár
Lilla Polgár
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Jul 25, 2023
Jude Mistry
Jude Mistry
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Jul 24, 2023
Lavinia Gomes
Lavinia Gomes
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Jul 24, 2023
Miguel Gomez
Miguel Gomez
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Jul 24, 2023
Matthias Pabst
Matthias Pabst
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Jul 23, 2023
Charlie Adams
Charlie Adams
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Jul 22, 2023
Blondelle Jolicoeur
Blondelle Jolicoeur
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Jul 21, 2023

SHIPHYPE Customer’s Q&A

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SHIPHYPE Features and Benefits

ShipHype offers a range of features and benefits for ecommerce businesses:

Key Features:

  • Seamless Integrations: With major ecommerce platforms.
  • Specialized Services: Like FBA Prep and Subscription Box Fulfillment.
  • Robust Warehousing: And technical infrastructure.
  • Fast Order Shipping: With an impressively low error rate.

Benefits:

  • Access to Latest Technologies: Including inventory management solutions, shipping strategies, and customer order tracking.
  • Efficient and Cost-Effective: Reduces the number of employees required for the same tasks.
  • Professional and Efficient Order Handling: Increases customer satisfaction.
  • Clearly Defined Plan for Shipping Orders: Allows businesses to scale quickly.
  • Fast Order Processing and Shipping: Helps businesses meet customer needs.
  • Reduced Headaches: Businesses no longer need to worry about keeping inventory or managing a warehouse.

SHIPHYPE Pricing

SHIPHYPE's Pricing Overview:

  1. Pick & Pack:

    • Base Cost: $2.50 per order (includes the first item) for 1,000-9,999 orders per month, and $2.00 per order for 10,000+ orders per month.
    • Extra Picks: $0.50 per item.
  2. Storage:

    • Pallet Storage: $40 per month per pallet spot. Pallets over 55" count as 2 pallet spots.
    • Bin and Shelf Storage: $3/month for small bins, $5/month for large bins, and $20/month for shelves.
  3. Setup and Management:

    • Account Management Fee: $499 per month for dedicated support.
    • Receiving Charges: Free for the first 2 hours, then $40 per man-hour.
  4. Additional Services:

    • Packaging Materials: Included in the pick & pack cost. Custom packaging options available at a quote.
    • Returns Handling: Available at an additional cost, details available on the returns handling page.
  5. Payment Terms:

    • Billing: Invoices are due within 7 days of billing at the start of each month for the previous month’s services.
    • Payouts: Payouts can be requested at any time, as long as the payout is at least $100 USD.
  6. Integration and Setup:

    • Integration Fees: Most integrations are free, but specific integrations may come with an extra cost.
    • Setup Deposit: Varies based on the number of SKUs, ranging from $500 to $10,000.
  7. Currency:

    • Default Currency: USD. Option to view CAD prices by changing the currency on the pricing page.

For detailed pricing information, visit SHIPHYPE's Fulfillment Pricing page or contact their sales team for specific quotes.

SHIPHYPE FAQs

FAQ

SHIPHYPE Alternatives

Here are the top alternatives to ShipHype:

  1. Fulfillment by Amazon: Helps grow online businesses with access to Amazon's world-class fulfillment resources and expertise.
  2. AMZ Prep: A tech-enabled 3PL that offers simple, fast, and affordable fulfillment for thousands of brands.
  3. Ruby Has Fulfillment: One of the fastest-growing ecommerce fulfillment providers.
  4. Manifest.eco: Provides fast and reliable order fulfillment.
  5. The Dot: Specializes in the management of complex care needs, wellness testing, compliance communications, health alerts, and just in time medical device deliveries.
  6. DHL Supply Chain Management: A global leader in supply chain management and third-party logistics.
  7. Locad: An integrated platform for global ecommerce.
  8. Ryder System: A leading logistics and transportation company.
  9. Boxme Global: Provides ecommerce fulfillment, logistics, and cross-border selling services.
  10. iStore iSend: A fully integrated fulfillment solution that provides storage, pick & pack, and delivery services.

These alternatives offer a range of services that may suit different business needs. It's important to research each one to find the best fit for specific requirements. Remember, the best alternative depends on the specific needs and goals of the business.

FAQ

How To Open A SHIPHYPE Account?

To open an account on ShipHype, follow these steps:

  1. Contact the sales team for a 1-on-1 consultation.
  2. Answer their questions and they will provide you with Pricing.
  3. Indicate that you want to move forward.
  4. They will collect the Signup Deposit.
  5. A dedicated Account Manager will be assigned to you.
  6. The Account Manager will assist you with the onboarding process as well as any other work requests.

Once these steps are completed, you should have your account set up and ready to use. Remember, the Account Manager is your primary point of contact for everything you need.

FAQ

Shiphype.com Return Policy?

ShipHype offers a comprehensive returns handling service that includes processing returns with special instructions as requested by the client. Customers can return products directly to ShipHype's fulfillment centers. The service includes RMA handling, where qualifying products can be added back to inventory, and options for the client to have all returns shipped back or added back to inventory. ShipHype also provides the option to include shipping labels with orders for customer returns. Additionally, ShipHype's shipping policy includes partnerships with major carriers in North America to offer the best shipping rates. Their software automatically compares rates across carriers to ensure the lowest price for every shipment. ShipHype also offers same-day shipping for orders placed before the cutoff time, which varies for Canadian and American customers. The cutoff times are at 5:00 PM EST for Ground shipping and 8:00 PM EST for Express shipping in Canada, and 8:00 PM EST for Ground shipping and 11:00 PM EST for Express shipping in the USA.

FAQ

How can I get started with Shiphype.com?

To get started with ShipHype, the process involves a few straightforward steps. Initially, contact the sales team to discuss requirements and receive pricing information. Once the decision to proceed is made, submit a signup deposit and a service agreement will be sent. Following this, submit inventory details through the dashboard so the team can anticipate the incoming inventory. When the inventory arrives at the warehouse, it will be sorted and put away. The next step is to integrate the sales channel with ShipHype's warehouse management system (WMS), which ensures that new orders appear in the fulfillment dashboard. As orders come in, they are picked from inventory, packed, and a carrier is selected based on the best rate. Shipping labels are printed and attached to packages, which are then marked as fulfilled in the dashboard and the store. Finally, customers are emailed tracking numbers, and packages are picked up by carriers for delivery.

FAQ

How can I calculate my fulfillment costs with Shiphype.com?

To calculate fulfillment costs with ShipHype, utilize the Fulfillment Services Pricing Calculator available on their website. This tool allows for a customized estimate by selecting and filling out options for various services such as receiving, storage, pick & pack, prep, and palletization. The calculator provides a breakdown of costs, including receiving fees, storage rates based on product size and quantity, pick & pack fees depending on packaging materials, and shipping rates which are compared across carriers to ensure the lowest price. Additionally, there are calculators for pallet forwarding, creating master cartons, and carton forwarding. For a complete calculation, input the necessary details into the respective calculators to view the estimated fulfillment costs.

FAQ

About Shiphype.com Prices and Cost?

Shiphype.com's pricing structure is designed to accommodate businesses of all sizes with a transparent and simple model. The Standard Pricing starts from $499 per month plus $1 per order, with no minimum order requirements, allowing fulfillment across all channels and including dedicated account representatives. For high-volume shippers with over 5,000 orders per month, custom fulfillment pricing is available. Additional costs include receiving, with the first two hours free and subsequent hours charged at $40 per man-hour. Storage costs vary based on the size of the product and the number of units, with prices ranging from $3 per month for a small bin to $40 per month for a pallet. The pick & pack fee, which includes the first item, is $2.50 for 1,000-9,999 orders per month and $2.00 for 10,000+ orders per month, with extra picks charged at $0.50 per item. Custom packaging is also available upon request. The account management fee is $499 per month, which is waived for businesses shipping over 1,000 orders per month. Shiphype.com also offers a cost calculator for businesses to estimate their specific costs.

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